At Homyie Woods, customer satisfaction is our top priority. We strive to deliver premium-quality furniture and ensure a smooth shopping experience for every customer. Please read our Return & Refund Policy carefully before making a purchase. By placing an order on our website, you agree to the terms outlined below.

Returns Eligibility

We accept returns only if the product is damaged, defective, or incorrect at the time of delivery, and the issue is reported to us within 48 hours of receiving the order. The product must be unused, uninstalled, and returned in its original packaging along with all accessories. Please note that customized or made-to-order furniture is non-returnable and non-refundable unless it is delivered in a damaged or defective condition.

How to Request a Return

If you wish to request a return, please contact our customer support team within 48 hours of delivery. Kindly provide your order number along with clear photos or videos showing the damage, defect, or incorrect product. Our team will carefully review your request and guide you through the return or replacement process. You can reach us at Phone: 7877902293 or Email: Vk926677@gmail.com.

Refund Process

Once the returned product is received and inspected by our quality team, we will verify whether it meets the return eligibility criteria. If approved, the refund will be processed to the original payment method used during the purchase. Depending on your bank or payment provider, it may take 7–10 business days for the refund amount to appear in your account.

Replacement Policy

If you receive a damaged, defective, or incorrect product, Homyie Woods may provide a replacement of the same product, subject to availability. In cases where a replacement is not possible, we may offer a partial or full refund, depending on the condition of the product and the nature of the issue.

Non-Returnable & Non-Refundable Items

Returns or refunds will not be accepted for customized or made-to-order furniture, products that have been damaged due to misuse, improper handling, or normal wear and tear, or items returned without their original packaging, accessories, or supporting documents.

Shipping Charges

Any shipping or delivery charges paid during the purchase are generally non-refundable. However, if the return is approved because of our error, such as delivering a damaged, defective, or incorrect product, Homyie Woods may bear the return shipping cost.

Order Cancellation Policy

Orders may be cancelled within 24 hours of placing the order. Once an order has been processed, manufactured, or dispatched for shipping, cancellation requests cannot be accepted.

Important Note

We recommend inspecting your furniture carefully at the time of delivery. If you notice any damage, missing parts, or receive an incorrect product, please report the issue within 48 hours along with photographs or videos so that we can resolve your concern as quickly as possible.

Contact Us

If you have any questions regarding our Return, Refund, Replacement, or Cancellation Policy, please contact us:

Homyie Woods
📞 Phone: 7877902293
📧 Email: Vk926677@gmail.com